Last updated: October 1, 2025

Introduction and scope. ivermectin-direct (“we”, “us”, “our”) operates this website and is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect personal information collected through the Site, our mobile apps, and customer support channels.

Information we collect.

• Account & contact information: name, email, phone, billing/shipping address.

• Health & prescription information: prescription details, medication history, prescriber name and contact, medical information necessary to fill prescriptions (this is sensitive health information / PHI).

• Payment information: payment card or other payment method details (we use third-party payment processors and do not store full card numbers on our servers).

• Technical & usage data: IP address, browser, device, cookies, and site usage analytics.

• Communications: customer service interactions, emails, and support tickets.

How we use your information.

• To process and fulfill prescriptions and orders (including contacting prescribers where required).

• To verify identity and comply with pharmacy regulations.

• To provide customer service, shipping, returns handling, and order updates.

• To comply with legal and regulatory obligations (e.g., pharmacy, controlled substances rules).

• To improve, analyze, and secure the Site (analytics, fraud detection, and site performance).

• To send marketing only if you opt in; you may opt out at any time.

Legal basis (where applicable). For residents of jurisdictions requiring legal bases (e.g., GDPR regions), we process personal data where necessary to perform the service, comply with legal obligations, for our legitimate interests (fraud prevention, service improvements), and with consent for marketing.

Sensitive health data & HIPAA / PHI protections. Prescription and other protected health information (PHI) are handled under strict confidentiality and security practices. We implement administrative, technical, and physical safeguards to protect PHI and comply with applicable health privacy rules. We will only share PHI with your consent, your prescriber, dispensing pharmacists, or as required by law. (DiRx explicitly highlights HIPAA and PHI practices — we adopt the same approach.) DiRx Health+1

Sharing & disclosure.

• Service providers: fulfillment, shipping carriers, payment processors, analytics providers — only to the extent needed to perform their functions.

• Healthcare partners: prescribers, pharmacies, labs as necessary to process prescriptions.

• Legal/regulatory: law enforcement or regulators when required by law.

• Business transfers: in the event of a merger, sale, or reorganization, user data may be transferred (with notice where required).

Cookies and tracking. We use cookies and similar technologies to operate the Site, remember user preferences, measure site usage, and serve ads (if applicable). You can control cookies through your browser settings. A Cookie Policy or banner will provide granular choices where required.

Security. We use industry standard security measures (encryption in transit, access controls, monitoring) to protect personal information. No method of transmission is 100% secure; we aim to use commercially acceptable means.

Your rights.

• Access, correct, or request deletion of your personal information where allowed by law.

• Opt out of marketing communications.

• For California residents: disclosures about categories of personal information collected and sold/shared, and do-not-sell requests if applicable.

• For GDPR-applicable individuals: access, correction, portability, restriction, and objection rights.

Data retention. We retain personal information as necessary to provide services, comply with legal requirements (including pharmacy recordkeeping), resolve disputes, and enforce our agreements.

Contact & complaints. For privacy questions, requests or to file a complaint, contact: privacy@ivermectin-direct.com (or our customer care address listed on the Site).

Changes to this policy. We will post changes to this page and indicate the effective date.

Source note: Structure and key privacy commitments were adapted from DiRx’s published Privacy Policy to ensure standard pharmacy privacy protections are covered.